Effective Date: December 10, 2025
On the Spot Floor Care (“we,” “our,” or “us”), a service of On the Spot LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, including appointment reminders via email and text message.
1. Information We Collect
When you book an appointment or interact with our website, we may collect the following information:
Contact Information: Name, email address, phone number
Appointment Details: Service requested, date, and time of appointment
Payment Information: Payment details when provided (processed securely via our payment provider)
2. How We Use Your Information
We use the information we collect to:
Schedule and manage your appointments
Send appointment reminders via email and text message
Communicate with you regarding service updates or changes
Improve our services and website experience
3. Text and Email Communications
By providing your phone number and/or email, you consent to receive appointment reminders and service-related communications. Standard messaging rates may apply for text messages depending on your mobile carrier. You can opt out of text or email communications at any time by following the unsubscribe instructions in the messages or by contacting us directly.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
To trusted service providers who assist with appointment scheduling, reminders, or payment processing
When required by law or to protect our rights and property
5. Data Security
We implement appropriate physical, electronic, and managerial procedures to safeguard your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
Access and review the personal information we hold about you
Correct any inaccuracies in your information
Request the deletion of your personal information
To exercise these rights, please contact us at [email protected] or 574-540-5228.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
Phone: 574-540-5228